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Writing for the User Experience: The Three “E”s of Technical Writing

As technical writers, we know that documentation is vital to the user experience but, the best technical writers know that the key to a great UX is to include the three “E”s: expectations, engagement, and empowerment. By keeping these three elements top-of-mind, technical writers can produce documentation that exceeds user expectations, engages them on a…
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The Importance of a UX Approach to Technical Writing

The Importance of a UX Approach to Technical Writing As IT professionals, we are often asked to document software or hardware functionality for our users. It is important that we approach this task from a user experience (UX) perspective. When we take a UX approach to technical writing, we consider the user’s needs and goals…
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WIT: THIS UNLIKELY TECH QUEEN WANTS TO BUILD A NEW GLOBAL HUB IN KYRGYZSTAN
The Blonde Byte’s weekly spotlight in Women in tech focuses on an unlikely tech queen in Kyrgyzstan.
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App of the Week: Alfred
The Blonde Byte’s weekly app spotlight focuses on Alfred; a fantastic Spotlight replacement tool for the Mac.
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How to: use the extra features packed into Apple’s tiny AirPods
The Blonde Byte’s weekly how to spotlight looks at the extra features packed into Apple’s tiny AirPods.
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Tales form the Orchard: What to expect from Apple’s September 12 ‘Gather round’ event
The Blonde Byte’s Weekly spotlight on all things Apple, focuses on expectations for Apple’s upcoming Media Event on 9/12/18.
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WIT: Yes, Women Can Rise To The Top In Tech. Just Ask The President Of Soundcast
The Blonde Byte’s weekly Women in Tech spotlight focuses on Charity Hardwick, CEO of Soundcast.
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App of the Week: Five Interesting Mac Apps Worth Checking Out
The Blonde Byte’s weekly App Spotlight looks at 5 Mac Apps everyone should try.
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Tales from the Orchard: Band of Apple Store Thieves Taken Down By Regular Customers
The Blonde Byte’s weekly spotlight on all things Apple, looks at a band of thieves taken down by the customers at an Apple Store.
