Tag: empathy

• The Importance of a UX Approach to Technical Writing

  

  The Importance of a UX Approach to Technical Writing As IT professionals, we are often asked to document software or hardware functionality for our users. It is important that we approach this task from a user experience (UX) perspective. When we take a UX approach to technical writing, we consider the user’s needs and goals…

  blondebyte

  October 30, 2022

  User Experience, UX

  Customer Service, empathy, empowerment, Engagement, Experience, Self Service, Tech Writing, Technical, Technical Writing, User, User Experience, UX, UX Writing, Writing

• Weekly Round Up 4/27/18

  The Blonde Byte’s weekly round up of her favorite tech stories.

  blondebyte

  April 27, 2018

  Apple, Big Tech, Blogging, blondebyte, China, education, empathy, empowerment, Ethics, FaceBook, Leader, Leadership, Morality, Silicon Valley, Tech, Tech Addiction, tech support, troubleshooting

  #WomeninTech, Apple, Big Tech, Blogging, blondebyte, China, education, empathy, empowerment, Ethics, FaceBook, Leadership, Morality, Silicon Valley, Tech, Tech Addiction, tech support, troubleshooting